Fenix Telephony Interruptions

Resolved·Full outage

Fenix telephony successfully routing calls.

Tue, Apr 7, 2026, 04:59 PM

(3 weeks ago)

Affected components

Apr 7, 2026, 03:24 PM

04:35 PM

Fenix: Insights

Updates

Resolved

Fenix telephony successfully routing calls.

Tue, Apr 7, 2026, 04:59 PM

Monitoring

Rebooted the Asterisk servers. Calls are now going through.

Tue, Apr 7, 2026, 04:43 PM(16 minutes earlier)

Monitoring

Telephony services are coming back online an calls are starting to go through

Tue, Apr 7, 2026, 04:35 PM

Investigating

The Fenix telephony system (inbound and outbound) are not permitting calls to complete successfully.

Tue, Apr 7, 2026, 03:24 PM(1 hour earlier)